Through the website https://horizon-europe.com The company Network One Distribution SRL based in Str. Marcel Iancu 3-5, Sector 2, Bucharest, Romania, will process personal data, as follows:

The type of data processed

A) Email address – collected in the contact form
B) First and Last Name – collected in the contact, RMA and/or Extended Warranty form
C) Telephone Number – collected in the RMA and/or Extended Warranty form
D) Address – collected in the RMA form

Purpose of processing

We process the data above for the following purposes:

  • The email address is required to send a response to the request placed through the contact form.
  • The email address is required to send you information about the warranty extension (confirmation, verification, cancellation, expiration).
  • The email address will not be used for purposes other than those described.
  • The first and last name are required in order to be able to subsequently verify the veracity of the information associated with the product entered in the Warranty Extension form.
  • The first and last name are required in case of requesting the pick-up/delivery by a courier of a product, through the RMA form.
  • The address is required when a courier picks up/delivers a product using the RMA form.
  • The phone number is required if the request through the contact form can be resolved by phone with the help of an employee from the technical department.
  • The phone number is required when requesting a courier to pick up/deliver a product using the RMA form.

Beneficiaries of the data

In order to achieve the purposes mentioned above, the company Network One Distribution SRL is the only beneficiary of personal data. No other transfers of personal data are made to other recipients, unless we have this obligation by law. For more information on the proper protection of international data transfer or a copy thereof, please contact our data protection officer by e-mail at: gdpr@nod.ro

Consent

Consent to the processing of personal data as well as the provision of the above data is voluntary. Without your consent to this personal data processing regulation, we cannot take the request through the contact form. This consent can be revoked at any time, with subsequent effect by a free notification to Network One Distribution SRL at gdpr@nod.ro. Please note that the revocation of consent does not affect the legality of the use of the data before the withdrawal of consent (the notification has no retroactive impact). By not giving your consent or revoking it, your personal data will not be used for the purpose detailed above, namely to provide you with an answer to the request you wish to make. If you have any questions regarding this statement of consent or the protection of data processed by Network One Distribution SRL in general, please do not hesitate to contact our data protection officer at the e-mail address: gdpr@nod.ro.

Your rights

As a data subject, you can contact our data protection officer at any time and free of charge, with a notification, using the contact details mentioned above in order to exercise your rights under the GDPR. These rights are as follows:

  • The right to receive information on data processing and a copy of the processed data (right of access, Article 15 GDPR). * You can request the data by notifying the address gdpr@nod.ro
  • The right to request the rectification of inaccurate data or the completion of incomplete data (right of access, art. 16 GDPR). * You can do this by request at gdpr@nod.ro
  • The right to request the deletion of personal data and, if personal data have been made public, the transmission of information on the request for deletion to other operators (right of deletion, Article 17 GDPR). * You can do this by request at gdpr@nod.ro
  • The right to request a restriction on data processing (right to a restriction on processing, Article 18 GDPR). * You can do this by request at gdpr@nod.ro with the subject „Restricting data processing”.
  • The right to receive personal data concerning the data subject in a structured, commonly used and legible format and to request the transmission of such data to another controller (right to data portability, Article 20 GDPR). * You can do this by request at gdpr@nod.ro with the subject „Export data”
  • The right to oppose the processing of data with the intention of ceasing processing (right to object, Article 21 GDPR). * You can do this by request at gdpr@nod.ro with the subject „Data processing opposition”.
  • The right to withdraw consent given at any time with a view to stopping the processing of data based on your consent. Withdrawal will not affect the lawfulness of the processing on the basis of consent given before withdrawal (right to withdraw consent, Article 7 GDPR). * You can do this by request at gdpr@nod.ro with the subject „Withdraw consent data processing”
  • The right to lodge a complaint with a supervisory authority if you consider that the processing of data is a breach of the GDPR (right to lodge a complaint with a supervisory authority, Article 77 GDPR).
  • The right not to be subject to an automatic decision. * Please note that we do not currently use automated mechanisms to process your personal data.

Retention period of personal data

The personal data described above will only be stored in the history of emails received at contact@horizon.ro for a maximum period of 3 years from the last exchange of emails.